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Click here to view this full business plan PC Repair will provide computer and technical consulting (repairs, training, networking and upgrade service) to local small businesses as well as home PC users.The company will focus on marketing, responsiveness, quality, and creating and retaining customer relations.PC Repair was initially formed as a sole proprietorship, but was reconfigured as an S Corporation in December of 2004.
Our goal is to set the standard for on-site computer solutions through fast, on-site service and response.
Our customers will always receive one-on-one personal attention at a very affordable price.
Although we will keep expenses to a minimum for the first three months, before we move, we will also need cash at start-up, to see us through the next several months with a positive cash balance.
PC Repair will offer computer repairs, training, networking and upgrade service to clients in two major categories: home PC users and small business users.
PC Repair has decided to focus mainly on the small business market, as these customers typically don’t have a full-time IT person, but have full-time IT needs.
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For our residential customers, we will offer a very affordable and helpful service with a very flexible schedule to meet their needs.
However, recent feedback from our marketing outreach has suggested a much higher sales potential than originally imagined, and PC Repair has been reformed as an S Corporation.
This change will provide additional legal protection for the owner, and will also streamline the financial operations of the company as we expand the personnel to 5 within the next three years, lease a separate space for offices, and purchase company vehicles and cell phones.
The owner, Jack Hacker, has 10 years of experience in the fields of technical support, networking, and computer training and repair.
Jack has also spent the last three years as the manager of a custom computer building and repair store, and understands the computer needs of small businesses.