Decision Making Problem Solving

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You will also discover your problem solving and decision making style and how to work more successfully with colleagues who have a different style to you.Participants will practice problem solving processes by working on actual problems.The focus is on group decision making, but participants will be able to apply the same processes and tools to individual problems and decisions.Monday – Introductions – Icebreaker exercise – Problem solving and decision making defined – – The Cognitive Process – – Literal vs Lateral – Exercise – Creative thinking – Teen Brain Thinking – Approaches to Problem solving – problem solving ‘types’ Tuesday – PROBLEM SOLVING VS DECISION MAKING (Exercise) – Decision making models – Deciding how to decide – Decision making under pressure (Exercise) – Evidence Based Decision Making (Case Study) – Thinking Styles – Thinking as groups or individuals (Exercise 6 thinking hats) Wednesday – Identify Problems – Creativity and innovation (Exercise) – Structured Problem Solving – Tools and techniques for finding solutions – Working with risk (Exercise) – Collaborative Team Problem Solving (Exercise) Thursday – Communication and influencing – The power of Negotiation (Exercise) – Bringing the problem (Case Studies) – Make the Decision (Case Studies) – Making it work (Case Studies) – Presenting the Argument (Team Presentations) – Follow up and evaluation process The course methodology will ensure the active involvement of the participants in all phases, that is, prior, during and after the delivery of the course.More specifically, upon confirmation that the course will take place, the participants will receive preparatory material (if needed), which will cover all important concepts to be presented during the delivery of the course.The material will be presented in a form of Power Point (PPT) presentations, videos & animations.Moreover, the active involvement and hands on experience of the participants will be secured through various training tools, such as case studies, worksheets, scenarios & exercises.Many people use the terms problem solving and decision making interchangeably, but they are not the same.Problem solving is an analytical process used to identify the possible solutions to the situation at hand. Problem solving is a complex process, and judgement calls – or decisions – will have to be made on the way.John Adair is acknowledged internationally as an authority on leadership.The world's first Professor of Leadership Studies, he advises many organisations in business, government, education, health and the voluntary sector.


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