Developing Problem Solving Skills

Developing Problem Solving Skills-77
Whether you're solving a problem for a client (internal or external), supporting those who are solving problems, or discovering new problems to solve, the problems you face can be large or small, simple or complex, and easy or difficult.

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From the time you were a child, you’ve been solving problems.

The problems started out small but then grew in complexity as you developed in ability, progressing from jigsaw puzzles and mathematical word problems to internships and thesis projects.

But now that you know just how valuable problem-solving in the workplace can be, it’s no wonder that you want to offer problem-solving training for your employees.

The good news is this: You don’t have to hire a management consultant, whose meter runs at several hundred dollars per hour.

As another acquired skill, sharper critical thinking on the part of your employees is another benefit you stand to reap by offering problem-solving training for your employees.

Teaching is an acquired skill, which is another way of saying that you (or whoever is conducting the problem-solving skills training) should improve with practice.

There’s no shortage of problems you’ll face in the workplace that require solving.

You might work in finance and need to creatively educate clients on phishing scams to reduce losses.

You can design your own problem-solving, skills-training program, based on the specific needs of your small business.

Before you jump into solving problems, you may have to confront a warmup problem first: Some employees may question your rationale for the training and worse, even assume that you’re trying to tell them that their problem-solving skills are a disappointment to you. It may help to borrow from some problem-solving definitions and fashion a definition you like best, personalizing it to the problems you typically face in your business. The objective of problem-solving training for employees is not necessarily to speed up the deliberation process.


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