Technical Problem Solving Techniques

Simplex involves an eight-stage process: problem finding, fact finding, defining the problem, idea finding, selecting and evaluating, planning, selling the idea, and acting.

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So, being a confident problem solver is really important to your success.

Much of that confidence comes from having a good process to use when approaching a problem.

The good news is that there are numerous tools you can use to make sense of this tangled mess!

Many of these help you create a clear visual representation of the situation, so that you can better understand what's going on. To generate viable solutions, you must have a solid understanding of what's causing the problem.

At this stage, it's also important to ensure that you look at the issue from a variety of perspectives.

If you commit yourself too early, you can end up with a problem statement that's really a solution instead.

The Drill Down technique will help you split your problem into smaller parts, each of which can then be solved appropriately.

The four-step approach to solving problems that we mentioned at the beginning of this article will serve you well in many situations.

Many of the tools in this section help you do just that.

We look at these, and then review some useful, well-established problem-solving frameworks.

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